Terms of Service

These Terms of Service (the Terms) govern access to and use of KeptAds (the Service). The Service is operated by Flowstart Kft., a company registered in Hungary under company registration number 01 09 429426, with its registered office at 1141 Budapest, Szugló utca 161. 1/2., Hungary (Flowstart, we, us, or our).

By creating an account, accepting an order, or using the Service, you confirm that you are authorised to bind the accounting firm, business, or other organisation identified in your account (Customer, you, or your). If you do not agree to these Terms, do not use the Service.

1. The Service

KeptAds is a business-to-business platform that monitors publicly available competitor ads in the Meta Ad Library for Customers, with alerts, archives and reports.

The Service may use automated rules and, where enabled, third-party AI services to assist with document classification. These outputs are assistive only. They are not accounting, tax, legal, audit, or professional advice, and they must be reviewed by appropriately qualified personnel before being relied upon.

We may update, improve, or modify the Service, provided that we do not materially reduce the core functionality of a paid plan during its current billing period without reasonable notice or an appropriate remedy.

2. Accounts, organisations, and authorised users

You must provide accurate, complete, and current account information and keep it updated. You are responsible for all activity carried out through your account and for managing the users, organisations, client records, and document-drop links you create.

You must keep credentials and document-drop links confidential. A drop link is an access credential for the relevant client workflow. If you believe an account, link, or credential has been compromised, you must rotate it or notify us without undue delay.

You must ensure that your authorised users comply with these Terms. You may not share an account outside your organisation or permit unauthorised access to the Service.

3. Customer Data and permissions

Customer Data means data, documents, files, contact details, and other content submitted to or made available through the Service by or for you.

You retain all rights in Customer Data. You grant us a limited, non-exclusive right to host, store, transmit, reproduce, and otherwise process Customer Data only as necessary to provide, secure, support, and improve the Service; comply with applicable law; and enforce these Terms.

You represent and warrant that you have all permissions, notices, lawful bases, and authority required to submit Customer Data to the Service and to instruct us to process it, including where Customer Data relates to your clients, employees, or other individuals.

You must not use the Service to upload or transmit unlawful content, malware, infringing material, special-category data that is not necessary for the intended workflow, or content unrelated to a legitimate business bookkeeping or accounting engagement.

4. Acceptable use

You must not, and must not permit anyone else to:

• reverse engineer, decompile, copy, modify, or create derivative works of the Service except where applicable law expressly permits it;
• interfere with the security, availability, or operation of the Service;
• bypass access controls, rate limits, or organisation boundaries;
• use the Service to send spam, deceptive communications, or unlawful marketing;
• use the Service to develop or train a competing service using our confidential functionality or materials; or
• use the Service in a way that violates applicable law or another person’s rights.

We may suspend access where reasonably necessary to protect the Service, other customers, data subjects, or our legal position. Where practicable, we will provide notice and an opportunity to remedy the issue.

5. Fees, billing, and cancellation

Paid plans are billed in advance on the billing interval shown at checkout. Payments are processed by Stripe or another payment processor identified at checkout; we do not receive or store full payment-card details.

Unless otherwise stated in an applicable order form, subscriptions renew automatically for successive billing periods until cancelled. You may cancel at any time through the Service or by contacting us. Cancellation takes effect at the end of the current paid billing period; fees already paid are non-refundable except where required by law or expressly stated otherwise.

We may change fees for a future renewal period by giving reasonable prior notice. Taxes, duties, and similar governmental charges are excluded unless stated otherwise and are your responsibility, except for taxes based on our net income.

6. Confidentiality and security

Each party must protect the other party’s Confidential Information using at least reasonable care and may use it only to perform or exercise rights under these Terms. Customer Data is your Confidential Information.

We will maintain reasonable safeguards appropriate to the nature of the Service. No internet service can be guaranteed to be completely secure; you remain responsible for securing your users’ devices, passwords, and access to client records.

7. Data protection

For personal data in Customer Data, you are ordinarily the controller and we act as processor on your documented instructions, subject to applicable data-protection law. Our Privacy Policy describes the processing of personal data and forms part of these Terms.

If you require a separate data processing agreement, contact us at hello@keptads.com before submitting production Customer Data.

8. Intellectual property

The Service, its software, documentation, brand, design, and other materials are owned by Flowstart or its licensors and are protected by intellectual-property laws. Subject to payment of applicable fees and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to use the Service during your subscription term for your internal business purposes.

Feedback is voluntary. If you provide feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction, provided we do not identify you publicly without your permission.

9. Availability, support, and beta features

We aim to make the Service available reliably, but do not guarantee uninterrupted or error-free operation. Planned maintenance, emergency maintenance, third-party outages, and events outside our reasonable control may affect availability.

Features identified as beta, preview, experimental, or similar are provided on an as-available basis and may be changed, withdrawn, or not made generally available.

10. Warranties and disclaimers

We warrant that we will provide the Service with reasonable skill and care. Except as expressly stated in these Terms and to the maximum extent permitted by law, the Service is provided “as is” and “as available”. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

You are solely responsible for your professional decisions, statutory obligations, client communications, bookkeeping outputs, tax filings, and verification of documents and automated classifications.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, or business opportunity, even if advised of the possibility of those damages.

Our total aggregate liability arising out of or relating to the Service or these Terms is limited to the fees you paid to us for the Service in the twelve months immediately preceding the event giving rise to the claim. This limitation does not apply to liability that cannot lawfully be excluded or limited.

12. Suspension, termination, and export

You may stop using the Service at any time. We may suspend or terminate your access for material breach, non-payment, unlawful use, or where required to protect the Service or comply with law. Where appropriate, we will give you notice and a reasonable opportunity to cure.

During an active subscription and for 30 days following account closure, you may export Customer Data using the available export functionality, subject to applicable law and your account remaining in good standing. After that period, we may delete Customer Data in accordance with our Privacy Policy, unless retention is required by law.

If we permanently discontinue the Service, we will use commercially reasonable efforts to give at least 90 days’ prior notice and preserve a practical export path for active Customers, except where a shorter period is required for legal, security, or insolvency reasons.

13. Changes to these Terms

We may amend these Terms from time to time. Material changes will be notified through the Service, by email, or by another reasonable method before they take effect. Continued use after the effective date means you accept the updated Terms. If you do not agree, you must stop using the Service before the changes take effect.

14. Governing law and disputes

These Terms are governed by the laws of Hungary, excluding conflict-of-law rules. The courts with jurisdiction over the registered office of Flowstart Kft. have exclusive jurisdiction over disputes arising from these Terms, unless mandatory law provides otherwise.

Before starting formal proceedings, each party will use reasonable efforts to resolve the dispute through good-faith discussions for at least 30 days after written notice.

15. General

These Terms, together with any applicable order form, the Privacy Policy, and a signed data processing agreement where applicable, are the entire agreement between you and us concerning the Service. If any provision is unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our prior written consent; we may assign them as part of a merger, acquisition, corporate reorganisation, or sale of assets.

16. Contact

Flowstart Kft.

• Company registration number: 01 09 429426
• Registered office: 1141 Budapest, Szugló utca 161. 1/2., Hungary
• Email: hello@keptads.com